The COS sets the default features, preferences and general usage for accounts. You can edit an account to override the COS.
Click Accounts, in the navigation pane, select the account to edit and in the toolbar, click Edit. The accounts General Information tab is displayed.
Edit any of the information on the tabs.
General Information tab displays account information, password, and status. You can modify any of these.
Note: if you change the account name, you change the email address for that account. You may need to create an alias with the old account name so that messages are redirected to the new account name.
Contact Information tab displays telephone and company name and address fields
Member Of tab displays which distribution lists the account is a member of. You can add distribution lists to the account and remove the account from distribution lists.
Features tab lists all the features that this account can use. If you change a feature on this page, a Reset to COS value notice displays to let you know that this account feature does not match the COS feature configuration.
Preferences tab lists how users' mailboxes behave when a message is composed or received. Users can modify their preferences from Zimbra Web Client Options. If you change a preference on this page, a Reset to COS value notice displays to let you know that this account does not match the COS.
The account's Preferences tab is updated to show changes users make from Zimbra Web Client Options.
Aliases tab is where alias addresses are added. An email alias is an email address that redirects all mail to this account. An alias is not an email account. An unlimited number of aliases can be created for an account.
Forwarding tab is where you can enable the account to have a forwarding address and add a forwarding address for this account. Users can change this address from Zimbra Web Client Options. You can also define a forwarding addresses that is hidden from the user. When email is received to the account, a copy is sent to the forwarding addresses listed.
Themes tab is where the available and installed themes are listed. See Defining Themes for the Zimbra Web Client UI.
Zimlets tab is where the available and installed Zimlets are listed. The account can use the Zimlets listed in the Available column. Several Zimlets are deployed with ZCS and are automatically enabled in the default Class of Service (COS). New Zimlets that you deploy must be added to the Available Zimlets list in order to be used.
Advanced tab is used to set attachment settings, quotas, password policy, failed login policy and timeout policy for the account.
Click Save to save your changes.