Setting Up Event Notification

It is recommended that you set up event notification to be informed automatically when events occur in the group.

If an event occurs in the group (such as the creation of a volume or the removal of a power supply), a message is generated. You can use these messages to track normal operations and also to detect and diagnose problems before they disrupt operations. View event messages by clicking Events in the far left GUI panel.

Each event is assigned a priority. Table 2: Event Priorities lists event priorities in order from highest (most severe) to lowest (least severe).

Table 2: Event Priorities
Priority	Description
FATAL	Catastrophic failure that requires immediate administrator intervention.
ERROR	Serious failure that should be investigated and may require administrator intervention.
WARNING	Potential problem in the group that may become an event with ERROR priority if administrator intervention does not occur.
INFO	Normal operational and transitional event that is of interest but does not require intervention.

You can configure the following event notification methods:

E-mail notification. Sends events to e-mail addresses. The group attempts to combine multiple events into a single e-mail message to reduce the number of sent messages. A message will be delayed three minutes at most.

See Configuring E-Mail Event Notification.

E-Mail Home. E-Mail Home enables Technical Support to rapidly respond to issues and assist customers. If a hardware component (disk, control module, fan, or power supply) fails or if firmware on an array is updated, the group automatically sends e-mail to Technical Support and a local e-mail address you specify.

E-Mail Home is available to all PS Series customers, but response time and assistance depends on the validity and level of your support contract.

See Configuring E-Mail Home Notification.

Remote server logging. Logs events to the syslog facility on a remote server that must be configured to accept remote log files. When an event is generated, it is immediately sent to the syslog servers.

See Configuring Syslog Event Notification.

Informational event display. Controls whether to display live messages with a priority of INFO in the Group Events window and on the console.

See Displaying Live Informational Messages .

For any type of e-mail notification, the group must have access to a Simple Mail Transfer Protocol (SMTP) server or e-mail relay. Likewise, remote server logging requires the availability of the server.